Privacy Policy

Last Updated: July 1, 2024

At EMARA CA, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We may collect several types of information from and about users of our website and services, including:

1.1. Personal Information

Personal information you provide to us when registering on our website, subscribing to our services, or interacting with our features, including:

  • Name
  • Email address
  • Phone number
  • Business information
  • Payment details (processed securely through our payment processor)
  • Any other information you choose to provide

1.2. Usage Information

Information about your interaction with our website and services, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referring website
  • Other browsing information

2. How We Collect Information

We collect information through:

  • Direct interactions when you provide information by filling in forms, creating an account, or corresponding with us
  • Automated technologies including cookies, web beacons, and tracking technologies
  • Third-party sources such as business partners, analytics providers, and payment processors

3. How We Use Your Information

We use the information we collect about you for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send administrative notifications, such as updates to our terms or privacy policy
  • Respond to your comments, questions, and requests
  • Send promotional communications about services, features, and events
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience

4. Disclosure of Your Information

We may disclose aggregated information about our users without restriction. We may disclose personal information that we collect or you provide:

  • To our subsidiaries and affiliates
  • To contractors, service providers, and other third parties we use to support our business
  • To fulfill the purpose for which you provide it
  • For any other purpose disclosed by us when you provide the information
  • With your consent
  • To comply with any court order, law, or legal process
  • To enforce our terms of service
  • If we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or others

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of your personal information. However, please be aware that no method of electronic storage or transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your payment information is processed securely by our payment processor, Stripe, which maintains high security standards, including PCI DSS compliance.

6. Data Retention

We will retain your personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • The right to access your personal data
  • The right to rectify inaccurate or incomplete data
  • The right to erase your data in certain circumstances
  • The right to restrict processing in certain circumstances
  • The right to data portability
  • The right to object to processing for direct marketing purposes

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

10. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the data to the UAE and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: ask@emaraagroup.com
Phone: +971 58 531 2477
Address: EMARA LLC, Dubai, United Arab Emirates